Reference

How eji88 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your eji88 account, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access dataClear data retention rules

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at eji88 runs through several layers — from how we store your wallet credentials to how long we keep transaction records. Each area below covers a specific part of how your information is handled, so you know exactly what to expect at each stage of your account lifecycle.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage cookie preferences in your browser settings at any time.

Account Security Your password is stored in hashed form — we cannot read it. Login sessions are verified via OTP to your registered phone number, adding a second layer before account access is granted.

Data Retention We keep account and transaction data for as long as your account is active and for a period after closure, as required by applicable law. Wallet references like your OVO or DANA number are retained for that same window.

Requesting Changes You can request a copy of your stored data, ask us to correct inaccuracies, or ask for deletion where no legal retention obligation applies. Submit requests via live chat or the Help Centre form.

What Data We Collect and Why

eji88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with eji88, we collect the information you provide directly — your name, email address, phone number and any wallet identifiers you link, such as your DANA, OVO or GoPay account number. We also collect technical data: your device type, IP address,

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browser, and session activity. This helps us verify your identity, process transactions through your linked e-wallet, and keep your account secure. We do not sell your personal data to third parties. Data is shared only where required to complete a payment transaction or where we are
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legally obliged to do so under applicable law. If you connect a GoPay or OVO wallet, the transaction reference is stored against your account for verification and dispute resolution. Availability of services depends on local law and eligible regions. We may update this policy when our
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data practices change — check this page for the current version. For questions specific to your wallet data or account history in Jakarta or Surabaya, our support team can pull a summary on request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete your personal data, or if you have a question about how we've used your wallet information, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Team online

Live Chat

Start a live chat session from the account dashboard. Our team can look up your data record, confirm what is stored, and tell you how to request changes or deletion.

Email Support

Send a written privacy request to our support email. Include your registered email and the specific data you want reviewed, corrected or removed from our records.

Account Help Centre

The Help Centre in your account settings has a dedicated data-request form. Submit it there and we'll confirm receipt and respond within the timeframe stated in the form.

Common Questions About Your Privacy on eji88

These are the questions we hear most often about how your data is handled. If your question isn't covered here, contact us through live chat or the account Help Centre.

We store your name, email, phone number, device details and any e-wallet identifiers you link, such as your DANA or GoPay account number used for deposits and withdrawals.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is never sold or passed to advertisers or unrelated third parties.

Submit a data-access request via live chat or the Help Centre form in your account settings. Include your registered email so we can locate your record and respond promptly.

Yes. Where no legal retention obligation applies, we will delete your data on request. Some transaction records must be kept for the retention period required under applicable law.

We use session cookies for login and analytics cookies for lobby performance. You can block or clear cookies in your browser settings, though some account features may not work without session cookies.

Your password is stored in hashed form and never visible to our team. Each login triggers an OTP to your registered phone number, so access requires both your password and your device.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Dealer Lounge InfoFAQ

How eji88 Handles Your Personal Data

How We Protect and Manage Your Account Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Help Centre

Common Questions About Your Privacy on eji88

01 What personal data does eji88 store when I open an account?

02 Is my DANA or OVO wallet number shared with anyone?

03 How do I request a copy of my account data?

04 Can I ask eji88 to delete my data?

05 Does eji88 use cookies, and can I turn them off?

06 How is my account login kept secure?

Privacy Policy

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